Privacy
Policy

We collect personal information in the following ways:

Information you provide directly:

• Contact details (name, email address, phone number, company name) submitted through our website contact forms, consultation request forms, or proposal requests
• Business information provided during onboarding and service delivery (industry, target audience, business goals, campaign data)
• Payment and billing information processed through our invoicing systems
• Communications and correspondence via email, messaging platforms, or video calls

Information collected automatically:

• Website usage data including pages visited, time on site, referral source, and device/browser type via cookies and analytics tools
• IP addresses and approximate geographic location data
• Interaction data with our website forms and calls-to-action

Information from third parties:

• Data from advertising platforms (Google, Meta, LinkedIn) related to campaign performance, where you have granted us access
• Publicly available business information for prospecting purposes

We use the information we collect for the following purposes:

• Service Delivery: To provide, manage, and improve the digital marketing services you have engaged us for
• Communication: To respond to your enquiries, provide updates, send reports, and maintain our client relationship
• Invoicing & Payments: To generate invoices, process payments, and maintain financial records as required by law
• Marketing: To send relevant updates, case studies, or service information — you may opt out at any time
• Analytics & Improvement: To understand how our website is used and improve its performance and content
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect and prevent fraud, abuse, or unauthorized access to our systems

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We process your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Our legal bases for processing include:

• Contractual Necessity: Processing required to fulfil our service agreement with you
• Legitimate Interests: Processing for our legitimate business interests, such as improving our services and maintaining security, where these are not overridden by your rights
• Consent: Where you have given explicit consent, such as for receiving marketing communications
• Legal Obligation: Processing required to comply with applicable laws and regulations

We do not sell or share your personal information with third parties for commercial purposes. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party tools and platforms we use to deliver our services (e.g., Google Workspace, project management software, accounting platforms). These providers are contractually bound to protect your data
• Advertising Platforms: With Google, Meta, LinkedIn, and other platforms solely to the extent required to manage your campaigns
• Legal Requirements: Where required by law, court order, or regulatory authority
• Business Transfer: In the event of a merger, acquisition, or sale of all or part of our business, with appropriate data protection obligations in place

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content.

Types of cookies we use:

• Essential Cookies: Required for the website to function correctly. These cannot be disabled
• Analytics Cookies: Used to collect information about how visitors use our site (e.g., Google Analytics). This data is aggregated and anonymous
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements (e.g., Google Ads remarketing, Meta Pixel)
• Preference Cookies: Used to remember your settings and preferences on return visits

You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. For more information about managing cookies, visit aboutcookies.org.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Client Records: Retained for a minimum of seven (7) years from the end of the engagement, as required by Philippine tax and accounting regulations
• Marketing Communications: Until you unsubscribe or request deletion
• Website Analytics Data: Typically retained for up to 26 months in aggregated form
• Enquiry Records: For up to 2 years from the date of initial enquiry if no engagement resulted

Upon expiration of the applicable retention period, we will securely delete or anonymize your personal information.

Under the Philippine Data Privacy Act and applicable regulations, you have the following rights with respect to your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information where it is no longer necessary for the purpose it was collected, subject to legal retention obligations
• Right to Object: Object to the processing of your personal information for direct marketing purposes
• Right to Data Portability: Request that we provide your personal information in a structured, commonly used format
• Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal

To exercise any of these rights, please contact us at hello@prezentedigital.com. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure access controls and password management for all internal systems
• Use of reputable cloud-based services with strong security certifications
• Limited access to personal data on a need-to-know basis within our team
• Regular review of our data handling practices and security protocols
• Secure transmission of data using SSL/TLS encryption on our website

While we take all reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to promptly notifying you in the event of a data breach that affects your personal information, as required by law.

As a Philippines-based company serving clients in Australia, the United States, and other countries, your personal information may be transferred to and processed in countries other than your own. This includes transfers through the international cloud services and platforms we use (e.g., Google Workspace, Meta Business Suite).

Where personal information is transferred outside the Philippines, we ensure that appropriate safeguards are in place, including using services that comply with internationally recognized data protection standards. By using our services, you consent to such transfers.

Our website and services are directed to businesses and individuals aged 18 and over. We do not knowingly collect personal information from children under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at hello@prezentedigital.com and we will promptly delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify existing clients via email and update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy. The current version is always available at prezentedigital.com/privacy-policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Privacy Officer:

• Company: Prezente Digital Advertising Inc.
• Email: hello@prezentedigital.com
• Address: 82 Zabarte Rd.Kaligayahan 1124 Quezon City NCR, 2nd District, Philippines
• Website: prezentedigital.com

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.